Midwife Check-in

Being pregnant or having a baby is a time of great transition, it can also be a time when you need extra support.

Our free telephone based information and support service is for pregnant women and new mums. We are also able to offer support to women who have been affected by a miscarriage, stillbirth or newborn death.

What do we do?

The Midwife Check-in offers women access to free, confidential, untimed telephone calls with a midwife regularly during and after pregnancy and after birth.

It gives women the opportunity to discuss any topic, such as expectations of parenthood, emotional health and wellbeing, transitioning back into the workplace or just to have a ‘listening ear’ at the other end of the phone.

Who we help

The Midwife Check-in is only available in Queensland. If you are outside Queensland, please visit www.panda.org.au or www.beyondblue.org.au to find information for your area.

How does the Midwife Check-in work?

Once you sign up to the Midwife Check-in, a midwife will call you to see how things are going. If you want her to, the midwife will arrange a time to check-in with you on an ongoing basis. All check-in calls with our midwife are confidential, untimed and non-judgemental and you can chat about anything you like.

Popular topics women often check-in about include:

  • what to expect
  • how you are feeling
  • relationships
  • where you can get extra help and support
  • parenting; settling, crying, sleeping and feeding
  • going back to work

What women are saying about the Midwife Check-in

  • You don’t need to make an appointment – they call you and talk to you at home – you don’t have to travel anywhere or get in the car
  • You are called back by the same midwife each time
  • I like the idea of someone caring
  • If I had any concerns about myself or my baby – no matter how big or small – I could ask and put my mind at ease.


By the time I spoke to Kirsty, I was suffering from depression brought on by post-traumatic stress disorder following a difficult and very emotional labour. I felt such a failure at everything! Talking to Kirsty helped reassure me that I was doing an okay job!

The best feature of the Midwife Check-in is that they ring you. If it had been left up to me to ring someone, I never would have. Also, having the same midwife throughout is great. To have someone supporting you through the whole process, who gets to know you and your personality; who will know immediately if something has changed within you.

I just love the service, it is great! I tell every pregnant lady I see about it. I tell them that I have found it so wonderful and wished I had known about it sooner, as how we feel when we are pregnant might be very different to when the baby comes along.

Annie, past Midwife Check-in client

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